Liyouli Edge banding After sales service guarantee Liyouli Edge banding After sales service guarantee 1. Pre sales service • Product consultation and selection: Our professional team provides comprehensive product consultation for customers, and accurately recommends suitable edge banding products based on their furniture types, application scenarios, and budgets. For high-end customized furniture, we recommend ABS or acrylic edge banding with excellent quality and exquisite appearance; For economical furniture, provide cost-effective PVC edge banding and explain in detail the characteristics and advantages of each product. Sample support: Provide customers with free samples to facilitate their intuitive experience of product quality, color, texture, and performance, and assist them in making purchasing decisions. After receiving the sample, if the customer has any questions, the technical personnel will communicate and answer them in a timely manner. 2. In sales services • Order tracking: Once the order is confirmed, a dedicated person follows up on the production, packaging, and logistics progress of the order, providing timely feedback to the customer to ensure that they are aware of the order dynamics at all times, such as expected delivery time, transportation duration, etc. Flexible customization: If customers have special customization needs, such as specific colors, sizes, textures, or packaging forms, LiYouLi actively cooperates and, with its own technology and production capabilities, maximizes the satisfaction of customer customization requirements to ensure that the product meets their personalized needs. 3. After sales service • Return and exchange guarantee: If the product has quality problems or does not meet the order requirements, customers can apply for a return or exchange within the specified time. Liyuli responds quickly and, after verification, unconditionally handles returns and exchanges for customers to protect their rights and interests. • Quality assurance: We provide quality assurance for the edge banding products sold. Under normal use, if the product has quality problems such as delamination, fading, deformation, etc., we are responsible for free repair or replacement. The quality assurance period is determined through negotiation based on the product type and customer requirements, generally ranging from 1 to 3 years. • Technical support: Provide long-term technical support. If customers encounter technical difficulties during the use of edge banding, such as edge banding process, glue selection, equipment debugging, etc., professional technical personnel will provide timely solutions through telephone, email, or on-site guidance. Regular Follow up: The after-sales team regularly visits customers to collect their usage experience and suggestions, in order to continuously optimize products and services. Timely follow up and handle customer feedback issues to continuously improve customer satisfaction.

Brief Introduction to the Technology Exchange Activity of Liyuli Edge banding • Product feature display: Showcase the color and texture of the LiYouLi edge banding strip, which is consistent with the height of the board. The matching effect of different edge banding strips and boards can be compared on site, allowing participants to intuitively feel the overall beauty that their product can achieve for the board. • Environmental performance explanation: Introduce the environmentally friendly materials used for edge banding, explain how to ensure no harmful substances are added during the production process, share relevant environmental testing standards and data, emphasize the advantages of its products in environmental protection, and create a healthy and environmentally friendly home environment for consumers. Application case sharing: Share practical application cases of Liyou edge banding in whole house customization factories or panel manufacturers, and demonstrate its application effects in different styles and types of furniture through pictures, videos, or actual project demonstrations, as well as how to meet customers' diversified needs. • Technical Q&A and communication: Set up a Q&A session to address any issues customers may encounter during the use of edge banding, such as whitening during trimming or weak bonding with the board. At the same time, collect customer feedback and suggestions to further improve products and services.